X-Lab Systems Engineer Job
Job Description Job Attributes+
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Job ID
14224571
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Req #
27971
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Job Location
Colorado Springs, CO 80919, US
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Job Category
Developer/Engineer
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Job Type
Contract to Perm
Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a X-Lab Systems Engineer to join our Client's team.
This position will act as the first line of defense for user level interactions and issues. The position will be primarily supporting users in person, secure phone, email or instant message (IM). This position will be customer facing, so refined customer service skill, in addition to IT skills is a must for this position. You must be comfortable with diagnosing and troubleshooting issues with remote users on a daily basis. This position will also support MDA flight tests and focus on the integration of the R&D systems into C2BMC and will contribute to other ongoing X-Lab projects as needed.
General Experience:
- Generally has 3+ years of related experience and may have a post-secondary degree or training in a related discipline.
- Domain account creation (along with restricted security group add abilities).
- User password resets. User VDI troubleshooting. Application installations and troubleshooting for users.
- User thin client troubleshooting. Work with active directory team and compliance/patching admins to work through updating processes and procedures.
- RedHat 7/8/9 administrative experience in an enterprise environment.
- Windows 10/11 administrative experience in an enterprise environment.
- Sec+ within 60 days of start date
Preferred qualifications:
- Ideal candidate will have 3+ years experience with supporting users in an enterprise level system.
- Experience with installing and troubleshooting windows and Linux applications.
- Comfortable with interfacing professionally wit users and customers in an IT service type setting. Ability to write and edit technical documentation of processes/procedures in solutions such as Atlassian Confluence.
Security Clearance Required: Secret
Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.
EOE of Minorities/Females/Veterans/Disabilities
Additional Information
Who We Are
ABOUT US
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry.
Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.
WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.
HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.
