Technical Support Analyst

in Waltham, CA

Technical Support Analyst Job

Job Description Job Attributes+

  • Job ID

    7010937

  • Req #

    21763

  • Job Location

    Waltham, CA, US

  • Job Category

    Information Technology

  • Job Type

    9+ Month Contract

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Technical Support Analyst to join our team at our client’s site in Waltham, CA.

Hardware and Software; Setting up new pcs. A/V break/fix; Network printer breakfix; various other hardware and software break/fix; first line trouble shooting phone and network issues.

Qualifications:

Knowledge of Windows Vista, XP, Win7, Win10 as well as familiarity with troubleshooting these OSs. Familiarity with hardware troubleshooting; network troubleshooting. Imaging computers.

Good communication skills - written and verbal. Will be assisting new user set-ups.



Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabilities

Additional Information

Who We Are

ABOUT US
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry. Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.

WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.

HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.

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