Technical Engineer, Federal

in Englewood, CO

Technical Engineer, Federal Job

Job Description Job Attributes+

  • Job ID

    7615300

  • Req #

    23321

  • Job Location

    Englewood, CO 80151, US

  • Job Category

    Information Technology

  • Job Type

    Permanent

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Technical Engineer, Federal to join our team at our client’s site in Englewood, CO.


Role Description:

We are seeking a high-energy team player to join our client's call center, to support their storage products. As a support analyst you will be part of a team working in Englewood, Colorado to assist our client’s customers with problem solving and devise solutions for our customers.


Role Location: Englewood, Colorado. Remote, but there is an office/lab for the candidate to go into.



Key Responsibilities:

•      Demonstrated ability to triage technical issues, diagnose problems and work through resolution

•      Build rapport and relationships as a trusted advisor with the client

•      Demonstrated abilities: internal web services and application support

•      Ensure compliance and enforce system parameters

•      Demonstrate relationship as a successful intermediary between our client and their partner's ecosystem

•      Demonstrated ability to continuously learn, develop yourself, and triage on the fly

•      Success working as a team and thrive in a team-oriented atmosphere


Knowledge, Skills, and Abilities:

•      Must be a United States Citizen

•      Must be able to obtain a clearance

•      Associates degree preferred will consider equivalent work-related experience in a support center, help desk, customer service environment

•      Ability to work openings for all three shifts; may need to work weekends and holidays; flexibility required

•      Experience in the below technical disciplines a plus but not required:

o  Block storage technology

o   File (NAS) storage technology

o  SAN technology

o  Open Systems (Windows, Solaris, AIX, Linux, VMware, Novell, Tru64, Open VMS, HP-UX)

o  Computing server platforms

o  Mainframe solutions

o  Networking Concepts (VLAN, VSAN)



Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.


EOE of Minorities/Females/Veterans/Disabilities

Additional Information

Who We Are

ABOUT US
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry. Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.

WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.

HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.

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