Support Engineer Job
Job Description Job Attributes+
Arlington, VA 22202, US
9+ Month Contract
Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Sr. Support Engineer to join our team at our client’s site in Arlington, VA.
The Support Engineer candidate must demonstrate experience working within large-scale enterprise environments encompassing host data center postures and remote offices with Continuous Operations (COOP), Disaster Recovery (DR), and Incident Response (IR) sites. Because of the nature of the various IT technologies integrated in the Lab, the candidate must have a minimum of three (3) years of contiguous Lab management administrative and engineering hands-on experience across the various technologies including but not limited to SAN, VMware, Cloud, Windows 2012 or higher, SCCM, desktop applications, Cisco networking, SQL Server, Microsoft Exchange, O365, etc.
· Experience with Microsoft Office Suite and other Microsoft applications
· Applications troubleshooting experience
· Printer troubleshooting experience
· Experience working with a service desk ticketing system such as Remedy or ServiceNow
· Understanding of Microsoft Active Directory
· Experience working on a Tiered Helpdesk
· Microsoft O365 cloud instances
· SCCM package deployment and reporting
· Experience reading Bigfix reports and help with remediation efforts
· SharePoint Experience
· A+ certification
Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.
EOE of Minorities/Females/Veterans/Disabilities
Who We Are
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry. Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.
WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.
HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.