Salesforce BA/Data Analyst

in Tampa, FL

Salesforce BA/Data Analyst Job

Job Description Job Attributes+

  • Job ID

    7614784

  • Req #

    23318

  • Job Location

    Tampa, FL 33602, US

  • Job Category

    Information Technology

  • Job Type

    9+ Month Contract

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a Salesforce BA/Data Analyst to join our team at our client’s site in Tampa, FL.


Overview

Salesforce BA/Data Analyst with a strong background in working with business stakeholders, product owners, and technology leaders to implement “best practices” in Salesforce design, system configuration and development of reports/dashboards to support business requirements. The role demands ability to learn quickly, work in a fast-paced, team-driven environment, effectively communicate solutions, risks, and technical requirements with business and technical staff related to Salesforce configuration and deployments.


Responsibilities:

-Design, build, and support Salesforce system configurations, workflows and reporting to support business requirements.

-Ensure data integrity and accuracy of underlying CRM data sets.

-Manage expectations and recommend Salesforce best practice solutions to complex business problems.

-Work with Product owners, Salesforce business team, and technology partners in an agile product development environment to develop CRM business solutions.

Minimum Qualifications

-Business analysis skill with ability to work with product owners and leadership to collect, analyze and deliver on the requirements.

-Experience in working with Salesforce, and Salesforce reporting solutions, custom objects, etc.

-Experience as a member of Agile Team.

-Work collaboratively with cross-functional team members to ensure system configuration and released Salesforce applications meets agreed-upon client requirements and standards.

-Support resolution of defects.

-Support all BA activities related to the Salesforce system implementation projects.

-Work on concurrent projects, activities and tasks under time constraints.


Required Skills/experience:

-5+ years Business Analyst experience.

-3+ years of experience with Salesforce implementations.

-Understanding of Salesforce Service Cloud processes, practices and supporting objects.

-Ability to work in a fast paced, collaborative team environment.

-Experience configurating complex business rules, logic, and workflows on Salesforce to support business requirements.

-Experience with Agile/Scrum.

-Experience in defect life cycle management using software-based issue/bug tracking tools.


Preferred Skills & Experience:

-Experience with Azure DevOps to manage Epics, User Stories, and defect management

-Strong capabilities performing independently and as part of a cross-functional team.

-Ability to manage and prioritize own workload effectively.

-Strong analytical skills with the ability to learn new information quickly.

-Strong communication skills.

-Self-motivated and enjoys working in a team.

-Ability to troubleshoot and problem solve.


Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.


EOE of Minorities/Females/Veterans/Disabilities

Additional Information

Who We Are

ABOUT US
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry. Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.

WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.

HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.

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