Customer Care Specialist I

in Bristol, TN

Customer Care Specialist I Job

Job Description Job Attributes+

  • Job ID

    4696961

  • Req #

    13843

  • Organization

    BlackstoneTalentGroup

  • Job Location

    Bristol, TN 37620, US

  • Job Type

    Contract

  • Remote

    No

The Customer Service Rep primary role is to take responsibility for Federal Government contact center support activities. The Support CSR must be able to accomplish multiple tasks and cross train for all complex support functions using our billing and work-delivery systems and have strong PC skills. The Support CSR must be able to support all internal and external customers to ensure complete customer satisfaction in a timely manner. 2-4 years of experience. Must be able to pass Federal Background check. Must be able to work until 8:00pm shift and overtime as needed.Looking for local candidatesTelephone interview is required and face to face interview may be requiredWinter Plan Need = BillingString = 12.53 - 20.05

Additional Information

Who We Are

ABOUT US
Founded in 1998, Blackstone Talent Group is one of three divisions of Blackstone Technology Group. The other two divisions are Blackstone Federal, a premier engineering + transformation agency that serves the federal government, and Trellis Energy, the largest transaction management software firm fully dedicated to serving the natural gas industry.

Blackstone Technology Group is a privately-held global IT services, solutions and resourcing firm. Headquartered in San Francisco, Blackstone now has more than 300+ employees across five offices nationwide. Blackstone Technology Group’s mission is to help clients adapt to the demands of a digital world, and has garnered an impressive track record of delivering successful results to a client list that includes Fortune 100 businesses and US federal, state and local government.

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WHAT WE DO
We provide contract, permanent and managed resource services to our clients. We source for commercial businesses and non-profits, as well as government clients requiring security clearances from public trust through multiple levels of top secret. Some of our skill specialties are IT, IT Operations, Engineering, Accounting and Finance, and Executive Search.
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HOW WE DO IT
Our team never stops building connections with talent. And our network of fully-vetted, ready-to-work professionals allows us to provide exceptional speed and accuracy in our resource delivery that is unmatched in the industry. With a relationship-first engagement approach, we most often become a trusted partner with our clients and operate as an extension of their organizations.

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